Care Coordination
Agency Case Workers are available to answer questions and provide referrals by telephone. If the caller would prefer face-to-face contact, an appointment may be scheduled or, if the senior in San Francisco is unable to come to the Agency, a Case Worker can go to the home for further care coordination services. Case Workers are available to travel to the home of San Francisco seniors for a confidential assessment of needs. Along with the senior, a care plan is created and the Case Worker can assist with appropriate referrals to other resources in the City. On behalf of seniors residing in surrounding Bay Area Counties, the Agency collaborates with colleagues in those counties to assist with appropriate referrals.
